I have flown on Qantas domestic services many times over the years. I believed their in-flight service is one of the best. Their B737-800s have been upgraded with enhanced entertainment options with latest movie and music in every seat. Hot and cold gourmet lunch and dinner pack are offered during meal time.
Recently,I took the flight departing at 5.30PM from Brisbane to Sydney. For this
one hour and 5 minutes flight they served a hot dinner
pack with free flow of wine, beer, juice, soft drink and mineral water
even in the economy class.
Sausages, mashed potato and green peas.
Paying AUD125 fare, I have no complaint. Flight departing on time and their cabin crew were experience, pleasant and attentive with a good sense of humour.
Qantas has further enhanced their customer services facilities on ground by providing free Wi-fi in their terminals. Check-in is so much easier by mobile phone or using the "faster and smarter" check-in kiosks, tag your own check-in baggage and drop them.
Check-in kiosks.
Self service drop bag area
Close-up of the bag drop.
It was indeed a pleasure to fly with Qantas comparing to Malaysia Airlines on the domestic routes.